Ticketer is a plugin which allows your players to submit tickets to be reviewed by your staff. Ticketer can be utilized in a variety of ways, and works across your network due to it being proxy side and powered by a MySQL backend.
Commands:
---=< Premium Version >=---Code (Text):
/(command) | (permission) : (description)
/ticket open | ticketer.use : Open up a new help ticket.
/ticket read (id) | ticketer.readall : Read a specific ticket (requires player to own the ticket or have the permission. Remove the id for a list of all open tickets.
/ticket close (id) | ticketer.closeall : Close a specific ticket (sender must be owner or have permission)
In addition to these extra commands, the premium version also alerts users of specific activity. To receive alerts not concerning their own tickets, users must have ticketer.alertall
Premium Commands:
If you have suggestions or wish to report a bug, please do so in the resource thread.Code (Text):
/ticket reply (id) (message) | ticketer.reply : Reply to the specific ticket
/ticket find (playername) | ticketer.findall : Find all of a players tickets or remove the playername to see your own. (requires no permission to see own)

Ticketer 1.1-SNAPSHOT
Allow users to submit help tickets to a MySQL backend!