// TicketManager | [1.8-1.12] | [FULLY CUSTOM GUI INTERFACE] | [SQL SUPPORT] \\ 1.4.3

Allow players creation of / staff management of tickets easily and orderly! 99% Customizeable!

  1. TheTealViper
    Tested Minecraft Versions:
    • 1.8
    • 1.9
    • 1.10
    • 1.11
    • 1.12
    TicketManager

    Purpose
    TicketManager is meant to be a plugin allowing easy creation and understanding of support tickets from players, as well as easy handling and understanding of said tickets from staff.

    Requirements
    Java 8

    Features

    ⟹ SQL or Flatfile Based Storage
    Do you want multiple servers to sync tickets from the same sql database or just want better performance overall? Check that right off the list.

    ⟹ Configurable Aliases
    Are your players intuitively typing something other than the plugin's default command for support? Add it to the list.

    ⟹ Configurable GUI Click Sound
    Do you get a pleasurable feeling from GUI's that actually play responsive noise? Toggle this bad boy on.

    ⟹ Ticket Creation/Closing Notifications
    Support is meant to be helpful. What's more helpful than getting a notification when you've been helped.

    ⟹ Ticket Creation Bans
    Tickets never go away permanently just for reference in the future. Because of this you probably don't want 12 year old Johnny spamming your systems about what he'd do to your mother. Easy fix. Ban him from creation.

    ⟹ [1.3] Fully Custom Items
    Items can be fully customized in config.yml. Item customization is described in 'Walkthroughs'

    ⟹ [1.3] Fully Custom GUI Names
    GUI names can be configured. Tada.

    ⟹ [1.3] Five Custom Categories
    Apparently my default categories weren't enjoyed so uh, feel free to make them your own I guess :)

    Example
    [​IMG]

    Commands

    (N/A) - /ticket - Opens the main ticket GUI.
    (ticketmanager.admin) - /ticket admin - Opens admin ticket GUI.

    Permissions
    ticketmanager.admin - Allows opening of admin ticket menu

    #ticketmanager.notify - Notifies player on creation of ticket

    #ticketmanager.bancreation - Bans players with this perm from creating tickets. If you have a staff member with * perms, just include this with a minus sign in front of it to take it away. Ops are automatically exempt as well as players with ticketmanager.admin so don't worry about them

    Walkthroughs
    Ticket Creation
    First you must type /ticket and click the create ticket button
    [​IMG]
    Now you are at the creation screen. Select a category for the ticket. This can be changed after initial selection
    [​IMG]
    Once a category is selected, select an importance level ranging from 1-5.
    [​IMG]
    Once category and importance is selected, click the final create button and type out the message for your support.
    [​IMG]
    [​IMG]

    Staff Handling
    Once tickets have been made, you can start dealing with them by first typing /ticket admin. If you don't have the proper permissions this will open the normal player menu so if that happens, that's why.
    [​IMG]
    Once inside, you will have the options to view

    • all open tickets
    • all closed tickets
    • each ticket category individually
    but they all work in essentially the same manner so I'll only demonstrate by clicking all open tickets. The next screen will appear as such
    [​IMG]
    Here you can see all the tickets applicable to what you clicked and the details about them. You can click each ticket for further action.
    [​IMG]
    From the staff version of the menu, you can directly message the player, add a message to the ticket for reference to in the future from either player or staff, and/or close the ticket permanently. Once closed, a ticket will appear like such
    [​IMG]
    Sidenote: Although closed, staff can still add messages to tickets despite it seemingly like they can't. This is so it's not obvious and abused but still possible in case needed to add messages after the closing of a ticket.

    Item Configuration
    Enchantments: Enchantments can be placed on ANY item. However, their effect may change depending on which item they are placed on and/or may just not do anything at all. For this reason I can't really describe what they do, you just have to use common sense.

    - arrowdamage
    - arrowfire
    - arrowinfinite
    - arrowknockback
    - damage
    - digspeed
    - durability
    - fireaspect
    - knockback
    - lootbonusblock
    - lootbonusmob
    - luck
    - protectionfall
    - protectionfire
    - silktouch


    Tags: Tags can not be placed on any item and can potentially break your recipe if used incorrectly.
    - "skullskin:<PLAYERNAME>" : Changes the skin of a skull to a player's
    - "skulltexture:<TEXTURECODE>" : Creates a custom skinned skull. Tutorial found below.
    - "durability:#" : Changes the durability of an item with durability. 0 is perfect condition and the higher you go, the more work the item gets. Different items have different breaking durabilities.
    - "unbreakable" : Makes a tool unbreakable.
    - "damage:#" : Useful for custom textured items. Default damage is 1.


    Flags: Flags can be placed on any item and do what they say basically
    - HIDE_ATTRIBUTES
    - HIDE_DESTROYS
    - HIDE_ENCHANTS
    - HIDE_PLACED_ON
    - HIDE_POTION_EFFECTS
    - HIDE_UNBREAKABLE
    Custom Skull Texture:
    • Find a head @ "https://minecraft-heads.com"
    • Once a head is found, click on it and search the "Loot table" text box for a part called "Value"
    • It will look something like
    • Value:\"<You Want To Copy All This>\"
    • Copy the text starting after the first " and before the second \
    • Paste that @ "https://www.base64decode.org/" and decode it
    • It will look something like
    • {"textures":{"SKIN":{"url":"http://textures.minecraft.net/texture/<You Want To Copy All This>"}}}
    • Copy the indicated section

    Config
    Code (Text):
    ##########################################################
    #                  TicketManager Config                  #
    #Index: (ctrl + f)                                       #
    # - Player Ticket Setup                                  #
    # - Player Create Ticket Setup                           #
    # - Player Open Tickets Setup                            #
    # - Player Closed Tickets Setup                          #
    # - Player View Ticket Setup                             #
    # - Staff Ticket Setup                                   #
    # - Staff Open Tickets Setup                             #
    # - Staff Closed Tickets Setup                           #
    # - Staff Category One Tickets Setup                     #
    # - Staff Category Two Tickets Setup                     #
    # - Staff Category Three Tickets Setup                   #
    # - Staff Category Four Tickets Setup                    #
    # - Staff Category Five Tickets Setup                    #
    # - Ticket View Setup                                    #
    # - Permissions                                          #
    # - Version                                              #
    ##########################################################

    Command_Aliases:
     - tm
     - report
     
    Use_SQL: false
    SQL_Host: "host.com"
    SQL_Database: "database"
    SQL_Username: "user"
    SQL_Password: "pass"
    SQL_Port: 3306

    GUI_Click: true

    Category_One: "Bug"
    Category_Two: "Chat Abuse"
    Category_Three: "Staff Abuse"
    Category_Four: "Suggestion"
    Category_Five: "Other"

    ##########################################################
    #                  Player Ticket Setup                   #
    ##########################################################

    PlayerTicketGUI_Name: "[&cTM&r] "

    PlayerTicketGUI_CreateTicket:
     id: "160:13"
     name: "&r&aCreate Ticket"
     lore:
      - "&r&7Click me to create a ticket"
     
    PlayerTicketGUI_OpenTickets:
     id: "160:13"
     name: "&r&aView Your Open Tickets"
     lore:
      - "&r&7Click me to view your open tickets"
     
    PlayerTicketGUI_ClosedTickets:
     id: "160:13"
     name: "&r&aView Your Closed Tickets"
     lore:
      - "&r&7Click me to view your closed tickets"

    PlayerTicketGUI_Filler:
     id: "160:7"
     name: " "

    ##########################################################
    #              Player Create Ticket Setup                #
    ##########################################################

    PlayerCreateTicketGUI_Name: "[&cTM&r] "

    PlayerCreateTicketGUI_CategoryOneUnselected:
     id: "86:0"
     name: "&r%categoryone%"

    PlayerCreateTicketGUI_CategoryOneSelected:
     id: "91:0"
     name: "&r&l%categoryone%"
     
    PlayerCreateTicketGUI_CategoryTwoUnselected:
     id: "86:0"
     name: "&r%categorytwo%"

    PlayerCreateTicketGUI_CategoryTwoSelected:
     id: "91:0"
     name: "&r&l%categorytwo%"
     
    PlayerCreateTicketGUI_CategoryThreeUnselected:
     id: "86:0"
     name: "&r%categorythree%"

    PlayerCreateTicketGUI_CategoryThreeSelected:
     id: "91:0"
     name: "&r&l%categorythree%"
     
    PlayerCreateTicketGUI_CategoryFourUnselected:
     id: "86:0"
     name: "&r%categoryfour%"

    PlayerCreateTicketGUI_CategoryFourSelected:
     id: "91:0"
     name: "&r&l%categoryfour%"
     
    PlayerCreateTicketGUI_CategoryFiveUnselected:
     id: "86:0"
     name: "&r%categoryfive%"

    PlayerCreateTicketGUI_CategoryFiveSelected:
     id: "91:0"
     name: "&r&l%categoryfive%"
     
    PlayerCreateTicketGUI_CategoryFillerUnselected:
     id: "160:4"
     name: "&r&lCategory"
     lore:
      - "&r&7Please select a category"

    PlayerCreateTicketGUI_CategoryFillerSelected:
     id: "160:13"
     name: "&r&lCategory"
     
    PlayerCreateTicketGUI_ImportanceOneUnselected:
     id: "86:0"
     name: "&r1"

    PlayerCreateTicketGUI_ImportanceOneSelected:
     id: "91:0"
     name: "&r&l1"
     
    PlayerCreateTicketGUI_ImportanceTwoUnselected:
     id: "86:0"
     name: "&r2"

    PlayerCreateTicketGUI_ImportanceTwoSelected:
     id: "91:0"
     name: "&r&l2"
     
    PlayerCreateTicketGUI_ImportanceThreeUnselected:
     id: "86:0"
     name: "&r3"

    PlayerCreateTicketGUI_ImportanceThreeSelected:
     id: "91:0"
     name: "&r&l3"
     
    PlayerCreateTicketGUI_ImportanceFourUnselected:
     id: "86:0"
     name: "&r4"

    PlayerCreateTicketGUI_ImportanceFourSelected:
     id: "91:0"
     name: "&r&l4"
     
    PlayerCreateTicketGUI_ImportanceFiveUnselected:
     id: "86:0"
     name: "&r5"

    PlayerCreateTicketGUI_ImportanceFiveSelected:
     id: "91:0"
     name: "&r&l5"
     
    PlayerCreateTicketGUI_ImportanceFillerUnselected:
     id: "160:4"
     name: "&r&lImportance"
     lore:
      - "&r&7Please select an importance"

    PlayerCreateTicketGUI_ImportanceFillerSelected:
     id: "160:13"
     name: "&r&lImportance"
     
    PlayerCreateTicketGUI_FinalizeUnready:
     id: "160:4"
     name: "&r&lCreate Ticket"
     lore:
      - "&r&7Please select a category and importance"
     
    PlayerCreateTicketGUI_FinalizeReady:
     id: "160:4"
     name: "&r&lCreate Ticket"
     lore:
      - "&r&7Click me to write your ticket message and complete creation"

    ##########################################################
    #               Player Open Tickets Setup                #
    ##########################################################

    PlayerOpenTicketsGUI_Name: "[&cTM&r] "

    PlayerOpenTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    PlayerOpenTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #PlayerOpenTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    PlayerOpenTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    PlayerOpenTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds your tickets which are currently open."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    PlayerOpenTicketsGUI_Filler:
     id: "160:7"
     name: " "
     
    ##########################################################
    #              Player Closed Tickets Setup               #
    ##########################################################

    PlayerClosedTicketsGUI_Name: "[&cTM&r] "

    PlayerClosedTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    PlayerClosedTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #PlayerClosedTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    PlayerClosedTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    PlayerClosedTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds your tickets which are currently closed."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    PlayerClosedTicketsGUI_Filler:
     id: "160:7"
     name: " "

    ##########################################################
    #                   Staff Ticket Setup                   #
    ##########################################################

    StaffTicketGUI_Name: "[&cTM&r] "

    StaffTicketGUI_OpenTickets:
     id: "160:13"
     name: "&r&aAll Open Tickets"
     lore:
      - "&r&7Click me to view all open tickets"

    StaffTicketGUI_ClosedTickets:
     id: "160:13"
     name: "&r&aAll Closed Tickets"
     lore:
      - "&r&7Click me to view all closed tickets"

    StaffTicketGUI_CategoryOneTickets:
     id: "160:13"
     name: "&r&aView %categoryone% Category"
     lore:
      - "&r&7Click me to view open %categoryone_lowercase% tickets by date"

    StaffTicketGUI_CategoryTwoTickets:
     id: "160:13"
     name: "&r&aView %categorytwo% Category"
     lore:
      - "&r&7Click me to view open %categorytwo_lowercase% tickets by date"

    StaffTicketGUI_CategoryThreeTickets:
     id: "160:13"
     name: "&r&aView %categorythree% Category"
     lore:
      - "&r&7Click me to view open %categorythree_lowercase% tickets by date"

    StaffTicketGUI_CategoryFourTickets:
     id: "160:13"
     name: "&r&aView %categoryfour% Category"
     lore:
      - "&r&7Click me to view open %categoryfour_lowercase% tickets by date"

    StaffTicketGUI_CategoryFiveTickets:
     id: "160:13"
     name: "&r&aView %categoryfive% Category"
     lore:
      - "&r&7Click me to view open %categoryfive_lowercase% tickets by date"

    StaffTicketGUI_Filler:
     id: "160:7"
     name: " "

    ##########################################################
    #                Staff Open Tickets Setup                #
    ##########################################################

    StaffOpenTicketsGUI_Name: "[&cTM&r] "

    StaffOpenTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    StaffOpenTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #StaffOpenTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    StaffOpenTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    StaffOpenTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds all tickets which are currently open."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    StaffOpenTicketsGUI_Filler:
     id: "160:7"
     name: " "
     
    ##########################################################
    #               Staff Closed Tickets Setup               #
    ##########################################################

    StaffClosedTicketsGUI_Name: "[&cTM&r] "

    StaffClosedTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    StaffClosedTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #StaffClosedTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    StaffClosedTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    StaffClosedTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds all tickets which are currently closed."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    StaffClosedTicketsGUI_Filler:
     id: "160:7"
     name: " "
     
    ##########################################################
    #            Staff Category One Tickets Setup            #
    ##########################################################

    StaffCategoryOneTicketsGUI_Name: "[&cTM&r] "

    StaffCategoryOneTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    StaffCategoryOneTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #StaffCategoryOneTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    StaffCategoryOneTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    StaffCategoryOneTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds all open %categoryone_lowercase% tickets."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    StaffCategoryOneTicketsGUI_Filler:
     id: "160:7"
     name: " "
     
    ##########################################################
    #            Staff Category Two Tickets Setup            #
    ##########################################################

    StaffCategoryTwoTicketsGUI_Name: "[&cTM&r] "

    StaffCategoryTwoTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    StaffCategoryTwoTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #StaffCategoryTwoTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    StaffCategoryTwoTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    StaffCategoryTwoTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds all open %categorytwo_lowercase% tickets."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    StaffCategoryTwoTicketsGUI_Filler:
     id: "160:7"
     name: " "
     
    ##########################################################
    #            Staff Category Three Tickets Setup            #
    ##########################################################

    StaffCategoryThreeTicketsGUI_Name: "[&cTM&r] "

    StaffCategoryThreeTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    StaffCategoryThreeTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #StaffCategoryThreeTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    StaffCategoryThreeTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    StaffCategoryThreeTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds all open %categorythree_lowercase% tickets."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    StaffCategoryThreeTicketsGUI_Filler:
     id: "160:7"
     name: " "

    ##########################################################
    #            Staff Category Four Tickets Setup            #
    ##########################################################

    StaffCategoryFourTicketsGUI_Name: "[&cTM&r] "

    StaffCategoryFourTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    StaffCategoryFourTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #StaffCategoryFourTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    StaffCategoryFourTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    StaffCategoryFourTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds all open %categoryfour_lowercase% tickets."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    StaffCategoryFourTicketsGUI_Filler:
     id: "160:7"
     name: " "
     
    ##########################################################
    #            Staff Category Five Tickets Setup            #
    ##########################################################

    StaffCategoryFiveTicketsGUI_Name: "[&cTM&r] "

    StaffCategoryFiveTicketsGUI_Back:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    StaffCategoryFiveTicketsGUI_PreviousPage:
     id: "339:0"
     name: "&rPrevious Page"
     lore:
      - "&r&7Click me to open the previous page"

    #StaffCategoryFiveTicketsGUI_CurrentPage:
    #This can't be configured as of now. Sorry.

    StaffCategoryFiveTicketsGUI_NextPage:
     id: "339:0"
     name: "&rNext Page"
     lore:
      - "&r&7Click me to open the next page"

    StaffCategoryFiveTicketsGUI_Book:
     id: "340:0"
     name: "&r&6&lExplanation"
     lore:
      - "&r&7This GUI holds all open %categoryfive_lowercase% tickets."
      - "&r&7Click on any of them to make changes or view more details."
      - "&r&7You can also click the back button to return to the main menu."

    StaffCategoryFiveTicketsGUI_Filler:
     id: "160:7"
     name: " "
     
    ##########################################################
    #                   Ticket View Setup                    #
    ##########################################################

    #TicketViewGUI_Name:
    #This isn't currently configurable sorry

    TicketViewGUI_PlayerSubmittedByUnclosed:
     id: "160:4"
     name: "&r&lSubmitted By: &r%submittedby%"
     lore:
      - "&r&lOn &r%submissiondate%"
     
    TicketViewGUI_PlayerSubmittedByClosed:
     id: "160:14"
     name: "&r&lSubmitted By: &r%submittedby%"
     lore:
      - "&r&lOn &r%submissiondate%"
     
    TicketViewGUI_StaffSubmittedByUnclosed:
     id: "160:13"
     name: "&r&lSubmitted By: &r%submittedby%"
     lore:
      - "&r&lOn &r%submissiondate%"
      - "&r&7Click me to whisper to the player"
     
    TicketViewGUI_StaffSubmittedByClosed:
     id: "160:14"
     name: "&r&lSubmitted By: &r%submittedby%"
     lore:
      - "&r&lOn &r%submissiondate%"
      - "&r&7Click me to whisper to the player"
     
    TicketViewGUI_PlayerCategoryUnclosed:
     id: "160:4"
     name: "&r&lCategory"
     lore:
      - "&r%category%"
     
    TicketViewGUI_PlayerCategoryClosed:
     id: "160:14"
     name: "&r&lCategory"
     lore:
      - "&r%category%"
     
    TicketViewGUI_StaffCategoryUnclosed:
     id: "160:4"
     name: "&r&lCategory"
     lore:
      - "&r%category%"
     
    TicketViewGUI_StaffCategoryClosed:
     id: "160:14"
     name: "&r&lCategory"
     lore:
      - "&r%category%"
     
    TicketViewGUI_PlayerServerUnclosed:
     id: "160:4"
     name: "&r&lServer"
     lore:
      - "&r%server%"
     
    TicketViewGUI_PlayerServerClosed:
     id: "160:14"
     name: "&r&lServer"
     lore:
      - "&r%server%"
     
    TicketViewGUI_StaffServerUnclosed:
     id: "160:4"
     name: "&r&lServer"
     lore:
      - "&r%server%"
     
    TicketViewGUI_StaffServerClosed:
     id: "160:14"
     name: "&r&lServer"
     lore:
      - "&r%server%"
     
    TicketViewGUI_PlayerImportanceUnclosed:
     id: "160:4"
     name: "&r&lImportance"
     lore:
      - "&r%importance%"
     
    TicketViewGUI_PlayerImportanceClosed:
     id: "160:14"
     name: "&r&lImportance"
     lore:
      - "&r%importance%"
     
    TicketViewGUI_StaffImportanceUnclosed:
     id: "160:4"
     name: "&r&lImportance"
     lore:
      - "&r%importance%"
     
    TicketViewGUI_StaffImportanceClosed:
     id: "160:14"
     name: "&r&lImportance"
     lore:
      - "&r%importance%"
     
    TicketViewGUI_PlayerMessagesUnclosed:
     id: "160:4"
     name: "&r&n&lMessages:"
     lore:
      - "%messages%"
     
    TicketViewGUI_PlayerMessagesClosed:
     id: "160:14"
     name: "&r&n&lMessages:"
     lore:
      - "%messages%"
     
    TicketViewGUI_StaffMessagesUnclosed:
     id: "160:13"
     name: "&r&n&lMessages:"
     lore:
      - "%messages%"
      - "&r&7Click me to add a message"
     
    TicketViewGUI_StaffMessagesClosed:
     id: "160:14"
     name: "&r&n&lMessages:"
     lore:
      - "%messages%"
      - "&r&7Click me to add a message"
     
    TicketViewGUI_PlayerClosedUnclosed:
     id: "160:13"
     name: "&r&lClosed"
     lore:
      - "&r%closed%"
     
    TicketViewGUI_PlayerClosedClosed:
     id: "160:14"
     name: "&r&lClosed"
     lore:
      - "&r%closed%"
     
    TicketViewGUI_StaffClosedUnclosed:
     id: "160:13"
     name: "&r&lClosed"
     lore:
      - "&r%closed%"
     
    TicketViewGUI_StaffClosedClosed:
     id: "160:14"
     name: "&r&lClosed"
     lore:
      - "&r%closed%"
     
    TicketViewGUI_PlayerBackUnclosed:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"
     
    TicketViewGUI_PlayerBackClosed:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"
     
    TicketViewGUI_StaffBackUnclosed:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"
     
    TicketViewGUI_StaffBackClosed:
     id: "166:0"
     name: "&r&4Back"
     lore:
      - "&r&7Click me to go back"

    ##########################################################
    #                      Permissions                       #
    ##########################################################

    #ticketmanager.admin - Allows opening of admin ticket menu

    #ticketmanager.notify - Notifies player on creation of ticket

    #ticketmanager.bancreation - Bans players with this perm from creating tickets
    #If you have a staff member with * perms, just include this with a minus sign
    #in front of it to take it away. Ops are automatically exempt as well as
    #players with ticketmanager.admin so don't worry about them

    ##########################################################
    #                        Version                         #
    ##########################################################

    VERSION: 2
    #Do not touch this. No touchy.

    Donations
    Support me (a college student) @
    _- https://paypal.me/AaronSkeels -_
    MindoTv likes this.

Recent Updates

  1. Rushed and left debug fix
  2. MySQL Fix
  3. Custom Messages & Bug Fix

Recent Reviews

  1. Cosmic_knight
    Cosmic_knight
    5/5,
    Version: 1.4.3
    Amazingly simple plugin to use, and configure. Great way to allow players to report hackers, abusers or bugs of the server to your staff, so that you can fix the problem.Would highly recommend the plugin and even better its compatible with 1.8+.The Dev is very responsive and polite and fantastic and trying to better his already outstanding plugins. Great job TheTealViper

    -Cosmic_knight
    1. TheTealViper
      Author's Response
      Thanks for the review man :)
  2. masterolos09
    masterolos09
    5/5,
    Version: 1.4.3
    Very nice author of the plugin, and the plugin itself is very polished and interesting!
    I do not have any problems with this plugin.
    And most importantly, quick error correction :)

    Regards!
    1. TheTealViper
      Author's Response
      Thanks for the review! They're a dev's currency :)