Cancel service with 'TheMinecraftHosting'

Discussion in 'Server & Community Management' started by anddrew_, Jun 26, 2018.

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  1. Has anyone used this host before? I can't seem to find where to cancel the damn service and it's pissing me off. Tried reaching out to customer support and they said there's no recurring payment but in the client area it says the billing cycle is monthly and my next due date is 23/07/2018. I just want to cancel my service and the recurring payment. Someone please help me out? Steer clear of this host by the way it's terrible and shady as fuck.
     
  2. It doesn't pop up on my preapproved payment list so should I have nothing to worry about then? It still says that it's billed monthly on the client area of the website, though.
     
  3. I think I may have misunderstood and it's telling me that in order for my server to stay up it must be payed monthly. Jesus Christ i'm an idiot.
     
  4. It's normal if you pay for a service which has a monthly fee that it will be billed every month..
    If you wanted to keep the service. Pay the invoice in order renew it
     
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