Contacting Staff

Discussion in 'News and Announcements' started by md_5, Dec 12, 2015.

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  1. md_5

    Administrator Developer

    Hi,

    We are currently trialling a ticket system to handle email requests to the forums staff. As such, now is a good time to remind everyone about how to contact staff when issues arise. In general 90% of the time it is sufficient to open a report rather than doing anything else.

    When to Open a Report
    • When there is an issue with either your own content, or someone else's:
      • Message
      • Thread
      • Resource
      • Account
    When to Send an Email to [email protected]
    • When you have a general question or inquiry that only staff can answer.
    • When you have been banned or cannot access your account.
    When to Private Message
    • Please do not private message staff.
    Thanks
    ~Spigot Staff
     
    #1 md_5, Dec 12, 2015
    Last edited: Apr 26, 2019
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