Contacting Staff

Discussion in 'News and Announcements' started by md_5, Dec 12, 2015.

Thread Status:
Not open for further replies.
  1. md_5

    Administrator Developer


    We are currently trialling a ticket system to handle email requests to the forums staff. As such, now is a good time to remind everyone about how to contact staff when issues arise. In general 90% of the time it is sufficient to open a report rather than doing anything else.

    When to Open a Report
    • When there is an issue with either your own content, or someone else's:
      • Message
      • Thread
      • Resource
      • Account
    When to Send an Email to [email protected]
    • When you have a general question or inquiry that only staff can answer.
    • When you have been banned or cannot access your account.
    When to Private Message
    • Please do not private message staff.
    ~Spigot Staff
    #1 md_5, Dec 12, 2015
    Last edited: Apr 26, 2019
    • Informative x 47
    • Like x 24
    • Agree x 8
    • Optimistic x 6
    • Winner x 4
    • Useful x 4
    • Funny x 3
    • Friendly x 2
    • Creative x 2
Thread Status:
Not open for further replies.