I've addressed this in my replies to several threads before, but I feel this needs to be brought to everyone's attention. If you are considering to use MinecraftMarket, or are currently using it, I HIGHLY advise you look elsewhere. Here's why: Customer Support On February 15th of 2016 I took the plunge and bought a lifetime premium plan with MinecraftMarket. I immediately noticed that some features available on Buycraft were not offered by MinecraftMarket, and my shop wasn't going to work without them. I pushed forward, though, thinking I could work around it, only to find that other features didn't work and the shop interface was terrible. I spent hours customizing it and still wasn't happy with the way it looked. I contacted MinecraftMarket through their website contact form (https://www.minecraftmarket.com/contact/) requesting a refund and I never got a response, and over the next couple of months I several additional requests. Not a single one was replied to. The only conclusion I can come to from this, from not receiving one reply over the span of two months while others are getting through just fine, is that whoever is running MinecraftMarket is only replying to emails that benefit them. At the very least, they could have responded by saying that they don't give money back. I filled out the contact form once more a little less than a week ago and I am still waiting on a response. User Interface Its very clear that MinecraftMarket copied BuyCraft in just about every possible way. From the website layout, to choice of words themselves, MM continued to give me a Buycraft feel the more I dug into it. Things really start to become obvious when you get to the control panel to create a new item. Both offer nearly the same features, and are in nearly the same order as well. SEE THE FULL IMAGES HERE: http://imgur.com/a/LqqiE Even the new UI that MinecraftMarket is still working on is very similar to what Buycraft recently released: When you start to use both of them actively you will start to notice things. I would not trust MinecraftMarket with my money, or with representing my server. If a player has a bad experience while using your shop thats not only money that you may have now lost, but thats a bad image for your server. The players doesn't care who hosts your shop, to them its still your server. If you look below you will see many others reporting similar issues, or adding to the list. From fraud, to non existent support, to a buggy plugin that was very slow to update, I can only suggest that everyone takes their MC server seriously and avoids a "cost saving" service that isn't reliable or trustworthy. Update: Clarified reason for me requesting a refund, also removed claim that they promised a 2 day response, as I was mistaken.