[Fixed] Multicraft user can't get FTP access

Discussion in 'Systems Administration' started by Venomous_Creeper, May 29, 2017.

  1. Hello,

    A few days ago I made a user in multicraft, and gave them full FTP access. It was working fine, however today it doesn't seem to work. It may have been the result of me changing my phpMyAdmin password, however I updated multicraft.conf and config.php properly because my main user can connect to it. I already tried changing the password, making multiple new users, and even connecting with my password for their user but none of those seem to work.

    The error on multicraft.log is shown below (I've censored the numbers to zeros at it might be private)

    Code (Text):
    2017-05-29 18:25:06,951 INFO     FTP: 000.000.000.000:00000-[] FTP session opened (connect)
    2017-05-29 18:25:06,951 DEBUG    FTP: 000.000.000.000:00000-[] -> 220 Multicraft 2.1.1 FTP server
    2017-05-29 18:25:07,210 DEBUG    FTP: 000.000.000.000:00000-[] <- AUTH TLS
    2017-05-29 18:25:07,210 DEBUG    FTP: 000.000.000.000:00000-[] -> 500 Command "AUTH" not understood.
    2017-05-29 18:25:07,470 DEBUG    FTP: 000.000.000.000:00000-[] <- AUTH SSL
    2017-05-29 18:25:07,471 DEBUG    FTP: 000.000.000.000:00000-[] -> 500 Command "AUTH" not understood.
    2017-05-29 18:25:07,730 DEBUG    FTP: 000.000.000.000:00000-[] <- USER Username.3
    2017-05-29 18:25:07,730 DEBUG    FTP: 000.000.000.000:00000-[] -> 331 Username ok, send password.
    2017-05-29 18:25:07,988 DEBUG    FTP: 000.000.000.000:00000-[Username.3] <- PASS ******
    2017-05-29 18:25:07,988 DEBUG    Connecting to MySQL server at 000.0.0.0:0000
    2017-05-29 18:25:07,990 ERROR    Failed to connect to MySQL: (1045, u"Access denied for user 'root'@'localhost' (using password: YES)")
    2017-05-29 18:25:07,990 ERROR    Database connection failed.
    2017-05-29 18:25:10,994 DEBUG    FTP: 000.000.000.000:00000-[] -> 530 Authentication failed.
    2017-05-29 18:25:10,994 INFO     FTP: 000.000.000.000:00000-[] USER 'Username.3' failed login.
    2017-05-29 18:25:11,252 INFO     FTP: 000.000.000.000:00000-[] FTP session closed (disconnect).
    EDIT: Issue fixed, a user helped me out by telling me to restart.
     
    #1 Venomous_Creeper, May 29, 2017
    Last edited: May 30, 2017