FORUM Problem with premium resource.

Discussion in 'Community Feedback and Suggestions' started by Angeschossen, May 30, 2018.

Thread Status:
Not open for further replies.
  1. So I uploaded a new premium resource:

    The problem is that all attempts from users to buy it failed. The PayPal E-Mail is valid and I also get the notification on PayPal etc.

    But the money isn't getting booked to my account. I know it's normal since some users take money from they bank accounts or cards and this can take some time. But it happens for all users. So they cant buy it. Also this issue doesn't exist on my others resources. Maybe theirs gone something wrong on the resource application. I don't know how exactly the resource approval works, but maybe it has to do something with that.

    Posted that here because Jira isn't for forum bugs.
  2. md_5

    Administrator Developer

    If the money isn't going into your PayPal account but you're getting an alert from PayPal, that's definitely not our issue.
  3. Thanks for the fast answer.

    OK just wondering why it works for all other premium resources with the same PayPal account. I will observe this.
Thread Status:
Not open for further replies.