I used to just run a small family server from my PC, but I got tired of performance issues and an IP address that would change occasionally. So I have decided to seek hosting. I'm not having fun with this process. First I signed up for minecraftserver.net. It didn't recognize my credit card expiration date as valid, so I used my wifes. Same problem. So I used PayPal. That worked. I defined my password as asked on their site. Big mistake. I didn't know my junk email folder had emails from them and this included a randomly generated password from them I needed to use to set stuff up. I had locked my account out. The next day when I had figured this all out I learned about how to FTP my world over there and got the family playing together. The servers went down two nights in a row right when we had the rare opportunity to all play together. 99.9% advertised up time, mind you... One family member could only get lucky enough to log in and play with us at random, getting disconnect errors. I decided to seek a different host. So last night I singed up for anvilnode.com as someone here had recommended them. The credit card seemed to work, but I'm not 100% sure, because when I logged in it said I had an unpaid invoice. So I tried to pay it, and added 5$ to my account with my card to pay it. That also showed up as an unpaid invoice... So... well after much frustration below is the exchange with their support. It will talk about my other problem and the response is... unsatisfying. My support request Yesterday I tried to sign up for a server. I paid with a credit card and verified my email. I have multiple emails from anvilnode, and yesterday I logged in. I had an unpaid invoice, which was surprising as I had just paid. I tried to pay that and added 5$ to my account. It then also showed up as an unpaid invoice. I opened a support ticket explaining this. I got no reply so I went to sleep. Today I got an email about my support ticket, but I can't log in to check it. When I try to retrieve my password, it doesn't recognize my email address even though I've gotten emails from anvilnode and used that email as my log in yesterday. What the hell is going on? I just wanted to set up a server for my family. This is even more cumbersome than the place I'm trying to leave. If I don't have a server running with you guys in 4 hours, I will never be using your services again and I'm telling the person who referred me on MCSpigot about this terrible experience. Their support response Hi Mike, It looks like you didn't log in to your billing account when creating the support ticket; it's okay! We're still here to help you, however, to prevent others from using your account, we must verify you are who you say. We ask that you log in to your account and use this link to provide us with your security PIN. We will then link this ticket to your account for fast access. If you are unable to do this, we will be unable to help you. If you are having issues logging into your account, please contact us with another ticket. Kind Regards, Ajdin. Managing Director I can't even reply to their ticket because it's tied to an account that I can't get into. FML Does anyone know of a server hosting service that I can depend on?