I just got a Kimsufi server a few days ago and I think that I'm the only one to access it since I bought it. Last night I received a message from Kimsufi: I did receive the user name and password for FTP so I can recover my files, but I want to still use this server. I also received an email saying the defect was over: But I still have no access to my server and the panel says it is in OVH Anti-Hack Rescue for it's boot option. So I can't do anything other than access my files. Does anyone have any experience with OVH and Anti-Hack rescue or any possible solution to this? Why is this happening?
Call them. The best way to get a answer of any company PayPal/OVH is to call them. They are very understanding as ive heard. I also recommend you download your files now.
Can you reinstall when its in Rescue Mode? Never had my dedi from SyS or ovh in rescue mode so i have no idea.
Eh I never had to use the OVH/SyS Rescue mode but I thought all the time for this kind of problem you use the rescue mode to reinstall your server.
@meytro @Latouth Thank you very much! I was able to do a reinstall and now I do have access. Any tips on securing the server?
Disable Root-Login over SSH and use complex passwords. Disable everything what you don't use (apache, mysql, w/e).
A service which doesn't run is safer than a service which is protected through a firewall. In the end you are right, it doesn't matter much
