Refund for a plugin

Discussion in 'Spigot Plugin Help' started by cc123lol, May 30, 2016.

  1. Hi, I bought the plugin Super Walls earlier today. The plugin doesn't really work, it brings my server's tps down to 18.00 and every now and then my server completely freezes. I know it was the plugin because it started when I put it in, and it stopped when I took it out. Would there be any way for me to get a refund?
     
  2. Did you try contacting the plugin creator?
     
  3. I would ask the plugin author to attempt to fix the problem before you get a refund. Not sure about his refund policy.
     
  4. As everyone pretty much stated, contact the Plugin Creator. They will most likely be very helpful.
     
  5. The theme seems to be contacting the plugin creator,
    Additionally make a timings report to be used as evidence
     
  6. No refunds, just tell the plugin author to fix the bugs.